Prepare for your Hyatt interview

Luxury brand strategy, lifestyle portfolio acquisition, and World of Hyatt loyalty calibrated to Hyatt's asset-light growth and premium positioning.

The Interview

What Hyatt is looking for

Brand Interview

Brand & Portfolio Strategy

01Luxury Brand Positioning

02Lifestyle Acquisition Strategy

03Portfolio Architecture

04Premium Segment Growth

Behavioral Interview

01Empathetic Leadership

02Strategic Vision

03Cultural Sensitivity

04Purpose-Driven Decision Making

Purpose-driven culture focused on care and wellbeing//Aggressive lifestyle brand acquisition strategy (Apple Leisure, Mr & Mrs Smith)//Premium positioning across luxury and lifestyle segments

Practice Library

Hyatt exercises

Ready to ace your Hyatt interview?

Prepare for your Hyatt interview

Luxury brand strategy, lifestyle portfolio acquisition, and World of Hyatt loyalty calibrated to Hyatt's asset-light growth and premium positioning.

The Interview

What Hyatt is looking for

Brand Interview

Brand & Portfolio Strategy

01Luxury Brand Positioning

02Lifestyle Acquisition Strategy

03Portfolio Architecture

04Premium Segment Growth

Behavioral Interview

01Empathetic Leadership

02Strategic Vision

03Cultural Sensitivity

04Purpose-Driven Decision Making

Purpose-driven culture focused on care and wellbeing//Aggressive lifestyle brand acquisition strategy (Apple Leisure, Mr & Mrs Smith)//Premium positioning across luxury and lifestyle segments

How It Works

Master Hyatt Interviews

Brand portfolio strategy, luxury positioning, and lifestyle acquisition for the premium hospitality company. · Click to expand

RevPAR Diagnostics

Practitioner

Loyalty Channel Economics

Practitioner

1Your Hospitality Goals

2Hospitality Case Prep

Hyatt is evaluating acquiring a 22-property boutique lifestyle brand at $185M revenue...

CASE INTERVIEWHard

Hospitality · M&A StrategyHyatt

3Frameworks

Framework

Is declining occupancy the primary driver of the RevPAR shortfall?

Is corporate transient demand weakening across key accounts?

Business transient room nights down 22% YoY; 8 of 16 negotiated corporate accounts reduced commitments by 30%+

Average length of stay: 1.9 nights (down from 2.4); mid-week occupancy 51% (bench: 68%) — video-conferencing substitution accelerating

Is leisure demand softening or being captured by competitors?

Leisure occupancy: 68% (down from 78%); weekend RevPAR index vs comp set: 88 (down from 101) — losing fair share

OTA bookings rose to 38% of room nights (up from 29%); OTA commission cost: $12/room/night margin drag

Is rate architecture and channel mix eroding net RevPAR despite stable headline ADR?

Is the competitive set outperforming on rate and share?

RevPAR index vs competitive set: 91 (down from 103 two years ago) — losing 12 points of market fair share

Last-room-available pricing triggered on 31 days vs 18 days prior year — demand ceiling being hit earlier, indicating rate ceiling too high vs demand

Is loyalty channel erosion driving higher-cost bookings?

Loyalty program bookings: 31% of room nights (bench: 42%); direct bookings declined 19% — shifting to costlier OTA channel

Points redemption cost up $4.20/room/night; loyalty member NPS: 62 (down 11 pts) — program perceived as less rewarding vs competitors

Is the physical product falling behind renovated competitive supply?

Is the unrenovated property segment underperforming significantly?

Guest satisfaction: renovated properties 84/100 vs unrenovated 71/100; 18 of 42 properties unrenovated (43%)

RevPAR gap: renovated properties +$23 vs unrenovated; TripAdvisor ranking gap: renovated avg 4.2/5 vs unrenovated 3.6/5

Is new competitive supply entering key markets?

3 key urban markets saw 8% new room supply added in 12 months; those markets show RevPAR decline of 21% vs portfolio avg 14%

Lifestyle and boutique hotel segment grew 18% in comp set; our lifestyle offering = 0 properties in affected markets

RevPAR Diagnosis

Distinctive

Channel Economics

Strong

Loyalty Strategy

Meeting Bar

Commercial Judgment

Strong

4Feedback

How It Works

Master Hyatt Interviews

Brand portfolio strategy, luxury positioning, and lifestyle acquisition for the premium hospitality company. · Click to expand

1Your Hospitality Goals

RevPAR Diagnostics

Practitioner

Loyalty Channel Economics

Practitioner

2Hospitality Case Prep

Hyatt is evaluating acquiring a 22-property boutique lifestyle brand at $185M revenue...

CASE INTERVIEWHard

Hyatt