Prepare for your Marriott interview

Revenue management, loyalty strategy, and portfolio optimization calibrated to Marriott's focus on Bonvoy-driven direct bookings and RevPAR leadership across 30+ brands.

The Interview

What Marriott is looking for

Revenue Interview

Revenue Management & Commercial Strategy

01RevPAR Diagnostics

02Channel Mix Optimization

03Demand Forecasting

04Rate Architecture

Loyalty & Brand Interview

Loyalty Programme & Brand Portfolio

01Bonvoy Engagement Strategy

02Direct Booking Economics

03Brand Positioning

04Portfolio Architecture

Behavioral Interview

01Guest-Centric Leadership

02Data-Driven Decision Making

03Cross-Functional Collaboration

04Operational Resilience

World's largest hotel company with 30+ brands and 1.4M rooms//Bonvoy loyalty programme with 200M+ members drives direct booking strategy//Asset-light franchising model with RevPAR leadership focus

Practice Library

Marriott exercises

Ready to ace your Marriott interview?

Prepare for your Marriott interview

Revenue management, loyalty strategy, and portfolio optimization calibrated to Marriott's focus on Bonvoy-driven direct bookings and RevPAR leadership across 30+ brands.

The Interview

What Marriott is looking for

Revenue Interview

Revenue Management & Commercial Strategy

01RevPAR Diagnostics

02Channel Mix Optimization

03Demand Forecasting

04Rate Architecture

Loyalty & Brand Interview

Loyalty Programme & Brand Portfolio

01Bonvoy Engagement Strategy

02Direct Booking Economics

03Brand Positioning

04Portfolio Architecture

Behavioral Interview

01Guest-Centric Leadership

02Data-Driven Decision Making

03Cross-Functional Collaboration

04Operational Resilience

World's largest hotel company with 30+ brands and 1.4M rooms//Bonvoy loyalty programme with 200M+ members drives direct booking strategy//Asset-light franchising model with RevPAR leadership focus

How It Works

Master Marriott Interviews

Revenue management, loyalty engagement, and brand portfolio strategy for the global hospitality leader. · Click to expand

RevPAR Diagnostics

Practitioner

Loyalty Channel Economics

Practitioner

1Your Hospitality Goals

2Hospitality Case Prep

A Marriott full-service property's RevPAR declined 18% YoY despite stable ADR. Bonvoy...

CASE INTERVIEWHard

Hospitality · RevPAR DiagnosticsMarriott

3Frameworks

Framework

Is declining occupancy the primary driver of the RevPAR shortfall?

Is corporate transient demand weakening across key accounts?

Business transient room nights down 22% YoY; 8 of 16 negotiated corporate accounts reduced commitments by 30%+

Average length of stay: 1.9 nights (down from 2.4); mid-week occupancy 51% (bench: 68%) — video-conferencing substitution accelerating

Is leisure demand softening or being captured by competitors?

Leisure occupancy: 68% (down from 78%); weekend RevPAR index vs comp set: 88 (down from 101) — losing fair share

OTA bookings rose to 38% of room nights (up from 29%); OTA commission cost: $12/room/night margin drag

Is rate architecture and channel mix eroding net RevPAR despite stable headline ADR?

Is the competitive set outperforming on rate and share?

RevPAR index vs competitive set: 91 (down from 103 two years ago) — losing 12 points of market fair share

Last-room-available pricing triggered on 31 days vs 18 days prior year — demand ceiling being hit earlier, indicating rate ceiling too high vs demand

Is loyalty channel erosion driving higher-cost bookings?

Loyalty program bookings: 31% of room nights (bench: 42%); direct bookings declined 19% — shifting to costlier OTA channel

Points redemption cost up $4.20/room/night; loyalty member NPS: 62 (down 11 pts) — program perceived as less rewarding vs competitors

Is the physical product falling behind renovated competitive supply?

Is the unrenovated property segment underperforming significantly?

Guest satisfaction: renovated properties 84/100 vs unrenovated 71/100; 18 of 42 properties unrenovated (43%)

RevPAR gap: renovated properties +$23 vs unrenovated; TripAdvisor ranking gap: renovated avg 4.2/5 vs unrenovated 3.6/5

Is new competitive supply entering key markets?

3 key urban markets saw 8% new room supply added in 12 months; those markets show RevPAR decline of 21% vs portfolio avg 14%

Lifestyle and boutique hotel segment grew 18% in comp set; our lifestyle offering = 0 properties in affected markets

RevPAR Diagnosis

Distinctive

Channel Economics

Strong

Loyalty Strategy

Meeting Bar

Commercial Judgment

Strong

4Feedback

How It Works

Master Marriott Interviews

Revenue management, loyalty engagement, and brand portfolio strategy for the global hospitality leader. · Click to expand

1Your Hospitality Goals

RevPAR Diagnostics

Practitioner

Loyalty Channel Economics

Practitioner

2Hospitality Case Prep

A Marriott full-service property's RevPAR declined 18% YoY despite stable ADR. Bonvoy...

CASE INTERVIEWHard

Marriott